Trusted people. Flexible help. On your terms. Find, book and rebook everyday help in minutes.
Whatever you need.
We’re on it.
Home Cleaner
⭐ 4.96 (128 reviews)
2.8 km away
Home Cleaner
⭐ 4.88 (74 reviews)
4.1 km away
Home Cleaner
⭐ 4.79 (56 reviews)
5.3 km away
Clear verification badges and provider history.
Choose time, price and frequency.
Platform booking and payment records.
Chat with your provider in one place.
Save favourites and book again fast.
Browse trusted providers across New Zealand and Australia. ONIT is built around real people, clear profiles, easy booking and repeat relationships.
Event, venue and private-property security support from eligible providers.
Find help →Electrical repairs, installations and maintenance from appropriately qualified providers.
Find help →Book eligible local drivers for personal transport and driving help where legally permitted.
Find help →Everyday household and family support from trusted local providers.
Find help →Maternity, newborn, baby, family, couples, portraits and other personal photoshoots.
Find photographer →Tell us what you need and where you need it.
See prices, reviews, verification and availability.
Pick a time and confirm your booking securely.
Add great providers to My People and reuse them.
ONIT is designed to help customers and providers connect with confidence through transparent profiles, verification, reviews and clear booking records.
Provider profiles can show identity, contact and relevant eligibility checks so customers can make informed choices.
Where appropriate and available, completed background or police checks can be displayed clearly on a provider profile.
See feedback from completed ONIT bookings, provider history and repeat-customer experience before you book.
Keeping bookings and payments on ONIT creates a clear platform record for both sides.
Compare profiles, verification, reviews, rates and availability before choosing who comes to your home.
Providers can review job details, keep communication in one place and report behaviour that breaches ONIT standards.
If something does not feel right, ONIT should make it easy to report a booking, customer or provider for review. Serious immediate danger should always be directed to local emergency services.
Set your rates, choose your hours, decide where you work and build a book of repeat clients.
Start Earning with ONIT
Register your interest now. We’ll build the full verification and provider dashboard next.
Relationship: Previous employer · Worked together: 3 years · Would recommend: Yes
Relationship: Former client · Known provider: 2 years · Would recommend: Yes
The live system can automatically send the secure questionnaire by email/SMS, send reminders, record consent where required, and flag inconsistent or adverse responses for human review.
New accounts use ONIT's Supabase authentication. Email confirmation is enabled in your Supabase project.
This prototype now saves key account, booking, quote, message and provider data in your browser so it survives refreshes on the same device.
Use these controls while testing. Production ONIT will use a secure backend database instead of browser storage.
AI can suggest replies and flag potential safety, harassment, fraud or off-platform payment issues. It does not send messages on your behalf unless you choose to send them.
| 23 May | 24 May | 25 May | 26 May | 27 May | 28 May | 29 May |
|---|---|---|---|---|---|---|
| 900 | 1.2K | 1.35K | 1.05K | 1.6K | 1.3K | 1.65K |
| Repeat Booking Rate | 62.4% | ↑ 3.6% |
| Fill Rate | 87.2% | ↑ 4.1% |
| Cancellation Rate | 6.3% | ↓ 1.2% |
| Dispute Rate | 0.54% | ↓ 0.21% |
| Active Customers (30D) | 12,846 | ↑ 11.8% |
| Active Providers (30D) | 6,291 | ↑ 9.7% |
| Booking | Service | Time | Value |
|---|---|---|---|
| #ON102938 | Cleaning | Today 10:00 | $121 |
| #ON102937 | Babysitting | Today 18:00 | $96 |
| #ON102936 | Dog Walker | Tomorrow | $45 |
| #ON102935 | House Sitting | 31 May | $180 |
| #ON102934 | Gardening | 31 May | $70 |
| Provider | Checks | Status | |
|---|---|---|---|
| Sophia R. | ID ✓ · Refs ✓ | Pending | |
| Michael T. | ID ✓ · Ref 1/2 | Pending | |
| Aisha K. | ID pending · Refs ✓ | Pending |
| Provider | Amount | Status |
|---|---|---|
| Sarah M. | $842.50 | Processing |
| Emma J. | $612 | Pending |
| Jack R. | $378 | Paid |
| Lisa P. | $1,215 | Paid |
| Mark T. | $420 | Failed |
| City | Demand | Supply | Status |
|---|---|---|---|
| Sydney | High | Medium | High Opportunity |
| Auckland | High | Good | Balanced |
| Melbourne | High | Medium | High Opportunity |
| Perth | Medium | Low | Low Supply |
| Cleaning | 2,890 |
| Babysitting / Nanny | 2,156 |
| Pet Care | 1,487 |
| House Sitting | 1,102 |
| Gardening | 876 |
| #ON102912 | Cleaner didn’t arrive | New |
| #ON102905 | Booking cancelled last minute | Investigation |
| #ON102899 | Quality not as expected | Response |
| #ON102890 | Provider asking for cash | New |
| #ON102877 | Overcharged on extras | Resolved |
| Provider | Service | Identity | References | Background / Licence | AI Summary | Action |
|---|---|---|---|---|---|---|
| Sarah Morgan | Cleaning | ✓ | 2/2 ✓ | Clear | Low Risk | |
| James K. | Event Security | ✓ | 2/2 ✓ | Licence pending | Needs Review |
| ID | Service | Customer | Provider | Value | Status |
|---|---|---|---|---|---|
| #10482 | House Cleaning | Alex | Sarah M. | $123.12 | Confirmed |
| #10483 | Event Security | Chris | Jessica R. | $164.16 | Pending |
| #Q10501 | Painter | Emma | Daniel P. | Quote pending | QUOTE REQUEST |
| Booking | Issue | Status | Action |
|---|---|---|---|
| #10476 | Customer disputes job quality | Open | |
| #10477 | Cancellation refund | Review |
| Case | Booking | Type | Priority | Action |
|---|---|---|---|---|
| #S203 | #10471 | Provider felt unsafe | Urgent | |
| #S204 | #10476 | Abusive behaviour | New |
| Provider | Amount | Status | Reason |
|---|---|---|---|
| Sarah M. | $842.50 | Processing | Standard payout |
| James K. | $610 | Held | Verification incomplete |
| Conversation | Booking | AI Signal | Reason | Action |
|---|---|---|---|---|
| Alex P. ↔ Sarah M. | #10482 | Clear | No concerns detected | |
| Chris B. ↔ Jessica R. | #10483 | Review | Possible off-platform payment request | |
| Emma W. ↔ Provider | #10491 | Urgent | Potential threatening language |
Prototype flags include harassment/threats, requests for cash or off-platform payment, attempts to bypass ONIT booking, suspicious contact sharing, potential fraud/scam language, and safety concerns. AI assists with triage; serious enforcement decisions should be reviewed by an authorised human admin.
| Payout ID | Provider | Amount | ETA | Status |
|---|---|---|---|---|
| P103829 | Sarah M. | $842.50 | 30 May | Processing |
| P103830 | Emma J. | $612 | 31 May | Pending |
| P103827 | Jack R. | $378 | Paid 28 May | Paid |
| Transaction | Booking | Type | Amount | Status |
|---|---|---|---|---|
| TX88421 | #10482 | Customer payment | $123.12 | Captured |
| TX88422 | #10482 | ONIT fee | $9.12 | Recorded |
| TX88423 | #10476 | Payment hold | $228 | Held |
| Invoice | Account | Date | Amount | Status |
|---|---|---|---|---|
| INV-20581 | ONIT platform fee | 29 May | $9.12 | Paid |
| INV-20580 | Provider Pro | 29 May | $29.00 | Paid |
| Service | Providers | Bookings | Status | Action |
|---|---|---|---|---|
| House Cleaning | 2,184 | 2,890 | Live | |
| Babysitter / Nanny | 1,622 | 2,156 | Live | |
| Adult Party Entertainment (18+) | 84 | 126 | Restricted | |
| Event Security | 312 | 421 | Live | |
| DJ | 418 | 533 | Live | |
| Photography & Photoshoots | 624 | 702 | Live | |
| Decorator / Balloon Setup | 351 | 447 | Live | |
| Cake Maker / Baker | 289 | 376 | Live | |
| Event Planner / Coordinator | 245 | 312 | Live | |
| Plumber | 486 | 612 | Live | |
| Electrician | 438 | 571 | Live | |
| Painter | 529 | 468 | Live | |
| Housekeeper / Family Helper | 712 | 846 | Live | |
| Personal Driver | 274 | 389 | Live |
| Category | Typical Rate | ONIT Fee | Verification Level |
|---|---|---|---|
| Cleaning | $30–$55/hr | Configured at checkout | Standard |
| Babysitting / Nanny | $28–$50/hr | Configured at checkout | Enhanced |
| Event Security | $35–$70/hr | Configured at checkout | Licence required |
| Plumber | Provider-set / local market | Configured at checkout | Licence / registration where required |
| Electrician | Provider-set / local market | Configured at checkout | Licence / registration required |
| Painter | Provider-set / local market | Configured at checkout | Standard / trade evidence optional |
| Photography & Photoshoots | Provider-set / package or hourly | Configured at checkout | Portfolio + standard verification |
| Housekeeper / Family Helper | Provider-set / local market | Configured at checkout | Enhanced home/family checks |
| Personal Driver | Provider-set / local market | Configured at checkout | Driver eligibility + vehicle/insurance |
| City | Country | Demand | Supply | Launch Status |
|---|---|---|---|---|
| Auckland | New Zealand | High | Good | Active |
| Wellington | New Zealand | Medium | Medium | Active |
| Sydney | Australia | High | Medium | Active |
| Perth | Australia | Medium | Low | Recruit Providers |
| Campaign | Audience | Offer | Status |
|---|---|---|---|
| First Booking | New customers | $10 off | Active |
| Provider Referral | Providers | Referral reward | Draft |
| Market | Needed | Priority |
|---|---|---|
| Perth | Cleaners, babysitters, gardeners | High |
| Melbourne | Pet care, house sitting | Medium |
| Channel | Customers | Bookings |
|---|---|---|
| Organic / Direct | 42% | 46% |
| Referral | 27% | 31% |
| Paid Social | 19% | 14% |
| Report | Period | Last Generated | Action |
|---|---|---|---|
| Bookings & GMV | Monthly | Today | |
| Provider Payouts | Monthly | Today | |
| Safety & Disputes | Weekly | Yesterday |
| User | Role | Access | Status |
|---|---|---|---|
| Prince Sharma | Super Admin | All areas | Active |
| Operations Manager | Operations | Bookings, providers, disputes | Example |
| Finance Manager | Finance | Payouts, transactions, invoices | Example |
Where ONIT operates and how bookings work.
Control payout eligibility and exception handling.
Minimum requirements before a provider can become bookable.
Provider/customer protection and escalation controls.
Extra controls for higher-risk or regulated categories.
Control sensitive owner/admin functions.
| Provider | Type | Country | Gross | Fees | Net | Statement |
|---|---|---|---|---|---|---|
| Sarah M. | Individual | NZ | $3,840 | $307.20 | $3,532.80 | |
| CleanPro Ltd | Business | NZ | $8,220 | $657.60 | $7,562.40 | |
| Jessica R. | Individual | AU | $4,910 | $392.80 | $4,517.20 |
| Customer | Bookings | Joined | Status |
|---|---|---|---|
| Alex P. | 12 | Aug 2026 | Active |
| Emma W. | 5 | Aug 2026 | Active |
| Provider | Service | Rating | Jobs | Status |
|---|---|---|---|---|
| Sarah M. | Cleaning | 4.96 | 128 | Active |
| James K. | Event Security | 4.89 | 74 | Verification Review |
Prototype platform controls and activity.
| ITEM | STATUS | ACTION |
|---|---|---|
| 18 provider applications | PENDING | |
| 2 safety reports | HIGH PRIORITY | |
| 7 payout reviews | REVIEW |
New cleaner application
6 minutes ago
Booking #ONIT-10482 completed
18 minutes ago
Provider safety check-in received
24 minutes ago
New event-security booking
41 minutes ago
| PROVIDER | SERVICE | CHECKS | STATUS | ACTIONS |
|---|---|---|---|---|
| Sarah Morgan | House Cleaning | ID ✓ · 2 refs ✓ | REVIEW | |
| James K. | Event Security | ID ✓ · Licence pending | PENDING | |
| Mia R. | Babysitter / Nanny | ID ✓ · First Aid ✓ · Background check | REVIEW |
| BOOKING | SERVICE | CUSTOMER | PROVIDER | VALUE | STATUS |
|---|---|---|---|---|---|
| #10482 | House Cleaning | Alex | Sarah M. | $123.12 | CONFIRMED |
| #10483 | Event Security | Chris | Jessica R. | $164.16 | PENDING |
| #10484 | DJ | Emma | Daniel T. | $420.00 | CONFIRMED |
| REPORT | BOOKING | TYPE | REPORTED BY | STATUS | ACTION |
|---|---|---|---|---|---|
| #S-203 | #10471 | Felt unsafe | Provider | URGENT REVIEW | |
| #S-204 | #10476 | Abusive behaviour | Provider | NEW |
Production version should have documented escalation procedures, restricted access to sensitive incident data and an auditable case history.
Normal completed bookings move automatically through the payout flow. Admin action is mainly for exceptions.
If the customer does not respond and no dispute is raised, the booking can automatically progress after the configured confirmation/dispute window.
| BOOKING | PROVIDER | JOB STATUS | CUSTOMER | PAYOUT STATUS |
|---|---|---|---|---|
| #10482 | Sarah M. | COMPLETED | Confirmed ✓ | 24H WINDOW |
| #10479 | Mia R. | COMPLETED | No response | AUTO-SCHEDULED |
| #10465 | Daniel T. | COMPLETED | Confirmed ✓ | PAID |
| BOOKING | PROVIDER | AMOUNT | REASON | STATUS | ACTION |
|---|---|---|---|---|---|
| #10471 | James K. | $610 | Verification incomplete | HOLD | |
| #10476 | Sarah M. | $228 | Customer dispute | REVIEW | |
| #10468 | Jessica R. | $420 | Safety report linked | SAFETY HOLD |
Prototype logic: payment is captured/held at booking, payout eligibility begins after job completion, customer confirmation or timeout, and expiry of the dispute window. Disputes, safety reports, fraud flags, verification issues, refund requests and unusual transactions stop automatic payout and move to admin review.
| CUSTOMER | BOOKINGS | JOINED | STATUS | ACTION |
|---|---|---|---|---|
| Alex P. | 12 | Aug 2026 | ACTIVE | |
| Emma W. | 5 | Aug 2026 | ACTIVE | |
| Chris B. | 3 | Aug 2026 | REVIEW |
For people earning personally — you do not need to own a registered company just to choose this provider type.
Selected ✓For an existing business providing services through ONIT. Business/tax details can be added where applicable.
| DATE | BOOKING | SERVICE | GROSS | ONIT FEE | NET | STATUS | STATEMENT |
|---|---|---|---|---|---|---|---|
| 20 Aug 2026 | #10482 | Cleaning | $123.12 | $9.12 | $114.00 | PAID | |
| 19 Aug 2026 | #10465 | Cleaning | $162.00 | $12.00 | $150.00 | PAID | |
| 21 Aug 2026 | #10491 | Cleaning | $462.24 | $34.24 | $428.00 | SCHEDULED |
| Gross earnings | $24,860.00 |
| ONIT fees | $1,988.80 |
| Refunds / adjustments | $120.00 |
| Net payouts | $22,751.20 |
Customer: Alex · Palmerston North · 10:00 am–1:00 pm
For immediate danger, leave the situation if you can do so safely and contact local emergency services. ONIT's live version should route urgent safety reports through a defined escalation process.
Manage requests, upcoming jobs, messages and completed bookings.
Interior repaint · Photos attached · Preferred: next week
Provider reviewing job details
Saturday · 10:00 am–1:00 pm · Palmerston North
3 hours · $114 service + ONIT fee
Next Friday · 7:00 pm–11:00 pm · Palmerston North
4 hours · Booking request sent
Manage your jobs, availability and earnings.
Customer attached photos and requested a quote for next week.
Track earnings, ONIT fees, payouts and statements.
Customer confirmed completion ✓ · 24-hour dispute window in progress
Palmerston North · Booking #ONIT-10482
This is the customer booking entry. In the next build, this will search real providers from the database.
Start Earning with ONIT
Free to join. Choose your services, rates, hours and service area.
Customer and provider login will connect to authentication in the next stage.